This guide walks you through adding and managing questions in an Interact form.
You’ll be able to:
Choose a question type
Edit question text and descriptions
Add and update answer choices
Make questions required
Allow multiple selections and set selection limits
Reorder, duplicate, and delete questions
Preview your changes before publishing
Before You Start
Make sure you have:
An Interact account with access to Forms
An existing form, or a new blank form
The questions and information you want to collect
💡 Note: Form questions appear between the Welcome and Thank you screens. People answer one question per screen.
Step 1: Open Your Form
Log in to your Interact dashboard.
Click Forms in the left sidebar.
Find your form and click Edit. If you’re viewing its overview, click Edit form.
Find Questions on the left side of the builder.
To start a new form, click Create form in the Forms dashboard, then choose Blank form or a template.
Step 2: Add a Question
Click + (Add question) next to Questions.
Choose the question type you want to add.
Click Ask a question on the canvas and enter your question.
Add a description or answer choices as needed.
Repeat these steps to add more questions.
Choose a question type
There are eight question types available:
Group | Question type | Good for |
Contact | Collecting email addresses | |
Contact | Phone | Collecting phone numbers |
Contact | URL | Collecting website or portfolio links |
Choice | Multiple choice | Choosing one answer or allowing several selections |
Choice | Dropdown | Choosing an answer from a list |
Choice | Consent | Asking people to acknowledge or agree to a statement |
Text | Short text | Names, company names, and brief answers |
Text | Long text | Feedback, comments, and longer answers |
💡 Note: Choose the type that matches the information you need. For example, use Email for an email address and Long text for open-ended feedback.
Step 3: Edit Question Text and Descriptions
Click a question in the list on the left.
Click its heading on the canvas to edit the question text.
Click Description (optional), or the existing description, to add or update supporting text.
Use the side panel to adjust the settings available for that question type.
For example, an event registration form could use:
Question: Which workshop would you like to attend?
Description: Select the session that best matches your interests.
Add placeholder text
A placeholder gives people an example or prompt inside an empty answer field.
Select the question you want to edit.
If the side panel includes Placeholder, enter the text you want to display.
Preview the question to check how it appears.
For a dropdown, you could use “Choose a workshop” as the placeholder.
💡 Note: Use the description for instructions people need while answering. Placeholder text is a prompt for an empty field, rather than an answer choice.
Step 4: Add and Edit Answer Choices
For Multiple choice and Dropdown questions, manage the answers under Options in the side panel.
Select the question in the list on the left.
Click an option field and enter the answer text.
Click Add option to add another answer.
Repeat until you’ve added all your choices.
Reorder answer choices
Use the drag handle beside an option in the side panel to move it into the order you want.
Remove an answer choice
Click Remove option beside the answer you want to remove.
💡 Note: Keep answer choices clear and distinct so people can choose the response that fits best.
Step 5: Make a Question Required
Select the question in the list on the left.
Find Required in the side panel.
Turn it on if people must answer before continuing.
Leave Required off when an answer is optional.
Step 6: Allow Multiple Selections
Use this setting when a Multiple choice question should accept more than one answer.
Select the multiple choice question.
Turn on Allow multiple in the side panel.
Under Selections, enter a Min or Max if you want to limit the number of answers people can select.
Leave the selection-limit fields blank if you don’t want to set a limit.
For example, you could let people choose up to three workshop topics by setting Max to 3.
💡 Note: Allow multiple applies to multiple choice questions. Use Required when everyone must provide an answer, and preview any minimum or maximum selection limits you set.
Step 7: Organize Your Questions
Reorder questions
Use the drag handle beside a question in the left-hand list to move it to a different position. Review the sequence so the questions flow naturally from one to the next.
Duplicate a question
Open the question’s actions menu in the list on the left.
Click Duplicate.
Select the copy and edit its wording, answer choices, and settings as needed.
Delete a question
Open the question’s actions menu in the list on the left.
Click Delete.
Follow any confirmation shown before completing the deletion.
💡 Note: Review which question you’ve selected before deleting it. If you only need to change the wording, edit the existing question instead.
Step 8: Preview and Publish Your Changes
Wait for All changes saved at the top of the builder.
Click Preview—the ▶ button next to Publish.
Complete the form as a visitor would.
Switch between Desktop and Mobile to review both layouts.
Close the preview and make any adjustments.
When you’re ready, click Publish, then Publish changes in the confirmation dialog.
Check that:
Questions and descriptions are clear
Answer choices appear in the right order
Required questions cannot be skipped
Multiple selections and any selection limits work as expected
The question sequence makes sense
💡 Note: Responses submitted in preview aren’t saved.
Quick Reference
To… | Go to… |
Add a question | + next to Questions |
Edit question wording | Question heading on the canvas |
Add supporting instructions | Question description on the canvas |
Edit choices | Options in the side panel |
Add another choice | Add option |
Require an answer | Required in the side panel |
Accept several choices | Allow multiple on a multiple choice question |
Limit selections | Min and Max under Selections |
Reorder a question or option | Its drag handle |
Copy or remove a question | Question actions menu |
Test your changes | Preview |
Publish your changes | Publish, then Publish changes |
Setup Checklist
Question types selected
Question wording and descriptions reviewed
Answer choices added and ordered
Placeholder text checked, where used
Required questions marked
Multiple-selection settings reviewed, if needed
Questions arranged in the right order
Desktop and mobile previews checked
Changes saved and published when ready
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