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How to Do a Full Disconnect from Your Integration/ Email Marketer in Interact

Learn how to fully disconnect and reconnect your email marketing integrations in Interact—or add a new account—to ensure your quizzes pull the most up-to-date lists, tags, and settings.

Written by Mia Fitzpatrick

Why a Full Disconnect is Important

  • If you create a new account in your email marketing platform or make updates like new lists or tags, simply disconnecting and reconnecting under Lead Generation may not refresh your data.

  • A full disconnect ensures your quiz pulls the most up-to-date information from your email marketing platform.


Completing a Full Disconnect

Step 1: Log in to your Interact dashboard and stay on the home page.

Step 2: On the left-hand side, hover over to the "Integrations" section and click on it.

Step 3: Find your email integration and click Disconnect.

  • Select "Disconnect"

  • This removes the integration completely from your account.


Reconnect Inside Quiz Editor

Step 1: Locate your quiz and click "Pencil" in your dashboard.

Step 2: Go to the Lead Generation tab and Disable and reconnect your integration here.

Step 2: You’ll be prompted to re-authenticate your email account.

Step 3: Verify Connection

  • Ensure your integration shows as connected and that new lists, tags, or settings appear correctly.


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