This guide walks you through turning on notifications and checking the recipient address.
You’ll be able to:
Find your form’s notification settings
Turn on email notifications
Set the recipient email address
Test delivery and turn notifications off when needed
Before You Start
Make sure you have:
An Interact account with access to Forms
A form you want to receive notifications for
Access to the inbox that should receive notifications
A published form accepting responses when you’re ready to test
💡 Note: These notifications alert the recipient you configure about new submissions. They do not set up a confirmation email to everyone who fills in your form.
Step 1: Open Your Form’s Settings
Log in to your Interact dashboard.
Click Forms in the left sidebar.
Open the published form’s overview.
Click the Settings tab alongside Responses, Insights, and Share.
Find the Email notifications section.
The section says Get an email every time someone submits this form.
💡 Note: Use the Settings tab on the form overview. The Settings link in the dashboard’s left sidebar opens account settings instead.
Step 2: Turn On Email Notifications
Find the switch beside Email notifications.
Turn the switch on.
Look for the Send to field that appears below it.
When notifications are on, the section also displays Sent as soon as a response comes in.
💡 Note: The notification switch and the recipient-address controls are separate. After turning the switch on, review the address shown in Send to.
Step 3: Check or Change the Recipient Address
Review the email address in Send to.
If needed, replace it with the email address that should receive notifications.
Check the spelling before saving.
Click Save changes when you have changed the address.
💡 Note: Use an inbox you can access so you can confirm that notifications arrive and follow up on submissions.
If Save changes is unavailable
The Save changes and Cancel buttons are disabled when there are no recipient edits to save. If the displayed address is already correct, leave it as it is.
Cancel an address edit
Use Cancel if you want to discard an unsaved change to the recipient address.
⚠️ The current setup shows a single Send to email field. Enter the recipient address there; this guide does not assume support for a list of addresses.
Step 4: Check That Your Form Can Receive Responses
On the same Settings tab, find Accepting responses.
Make sure it is on when you’re ready to collect submissions.
Confirm that your form is published and marked Live.
If your form is still a draft, finish reviewing it in the builder and use Publish, then Publish changes, when you’re ready to make it live.
❗ Important: If your form is still a draft, finish reviewing it in the builder and use Publish, then Publish changes, when you’re ready to make it live.
Step 5: Test Your Notification
Open the form’s Share tab.
Under Share link, click Copy link.
Open the public link in a new browser tab or private window.
Complete the form using clearly identified test information and submit it.
Check Responses in Interact to confirm that the submission was recorded.
Check the inbox entered in Send to for the notification.
💡 Note: Use the published form for this test. Responses submitted in the builder’s Preview aren’t saved. A submission through the public form creates a live response.
If the email doesn’t arrive
Confirm that the test submission appears in Responses.
Return to Settings and check that Email notifications is on.
Review the Send to address and save any corrections.
Check the recipient’s spam or junk folder.
If the problem continues, contact help@tryinteract.com with the form name and the time of your test submission.
Turn Off Email Notifications
Open the form overview and select Settings.
Find Email notifications.
Turn the switch off.
❗ Important: Use Email notifications to control submission alerts. Use the separate Accepting responses switch when you want to stop taking submissions.
Quick Reference
To… | Go to… |
Find notification settings | Form overview → Settings |
Enable submission alerts | Email notifications switch |
Review the recipient | Send to |
Save a changed address | Save changes |
Discard an unsaved address edit | Cancel |
Check whether submissions are enabled | Accepting responses |
Get the live link for testing | Share → Copy link |
Confirm a test submission | Responses |
Setup Checklist
Correct form opened
Settings tab selected
Email notifications turned on
Send to address checked
Recipient changes saved, if needed
Form published and accepting responses
Live test submission recorded
Notification checked in the recipient inbox
Make a quiz in 2 minutes with AI