Two-Factor Authentication (2FA) adds an extra layer of security to your Interact account by requiring a verification code from your mobile device in addition to your password when signing in.
We highly recommend enabling 2FA to help protect your account and quiz data.
❗ Important: This feature is available only for users who have a default password. You cannot use this feature if you are using Google Sign In.
Before you start
Make sure you have the following:
An active Interact account
An Authenticator App downloaded on your mobile device
How to Enable Two-Factor Authentication
Step 1: Open Your Account Settings
Log in to Interact.
From your dashboard, go to Settings
Under the Account Icon, scroll down until you see 2FA
To enable 2FA, toggle the button
Scan the QR code using any authenticator app and enter the 6-digit code
Click on Enable Authentication once you are finished.
You should see the 2FA icon enabled.
Signing In With 2FA Enabled
Once Two-Factor Authentication is enabled:
Enter your email address and password as usual.
Open your authenticator app.
Enter the current 6-digit verification code.
Click Sign In.
💡 Note: You can click on the "remember me" option to bypass 2FA each time you sign in if you are on a trusted device.
How to Disable Two-Factor Authentication
Go to Account Settings.
Open the Account section.
Click Disable Two-Factor Authentication.
Enter your current verification code to confirm the change.
Frequently Asked Questions
Which authenticator apps are supported?
Which authenticator apps are supported?
Any app that supports Time-Based One-Time Passwords (TOTP) should work, including Google Authenticator, Microsoft Authenticator, and Authy.
Can I disable 2FA later?
Can I disable 2FA later?
Yes. You can disable Two-Factor Authentication at any time from your Security Settings.
I got a new phone. How do I update my Two-Factor Authentication?
I got a new phone. How do I update my Two-Factor Authentication?
If you still have access to your old phone:
Sign in to your Interact account.
Go to Account Settings > Security.
Disable Two-Factor Authentication.
Re-enable Two-Factor Authentication and scan the new QR code with your new device.
If you no longer have access to your old phone:
Use one of your saved recovery codes to sign in.
Navigate to Account Settings > Security.
Disable and then re-enable Two-Factor Authentication using your new device.
If you no longer have access to your old phone and do not have your recovery codes, please contact our support team for assistance.