Why a Full Disconnect is Important
If you create a new account in your email marketing platform or make updates like new lists or tags, simply disconnecting and reconnecting under Lead Generation may not refresh your data.
A full disconnect ensures your quiz pulls the most up-to-date information from your email marketing platform.
Completing a Full Disconnect
Step 1: Log in to your Interact dashboard and locate your username in the top right corner.
Step 2: Click on your username and select Connected Accounts.
Step 3: Find your email integration and click Disconnect.
Select "Confirm Disconnect"
This removes the integration completely from your account.
Reconnect Inside Quiz Editor
Step 1: Locate your quiz and hit "Edit" in your dashboard.
Step 2: Go to the Lead Generation tab and Disconnect and reconnect your integration here.
Step 2: You’ll be prompted to re-authenticate your email account.
Step 3: Verify Connection
Ensure your integration shows as connected and that new lists, tags, or settings appear correctly.
